PRIVACY POLICY

We may collect various types of personal data from you, including but not limited to your name, contact number, email address, mailing address, passport and visa information, nationality, date of birth, travel preferences, emergency contact details, and payment information. These details may be obtained through our online booking forms, email communications, direct interactions, or when you participate in our promotions and events.

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Your personal data is collected for purposes including but not limited to processing travel bookings, arranging related services, communicating updates and promotional offers, ensuring legal compliance, handling customer service matters, conducting internal analysis, and improving our offerings. We may also use the data to customize travel experiences that better meet your preferences.

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We may disclose your information to third-party service providers such as airlines, hotels, tour operators, insurance partners, visa agents, and IT or marketing vendors, strictly for the purposes outlined above. All third-party partners are required to adhere to strict confidentiality obligations. In certain cases, we may also be required to share information with government or regulatory authorities in compliance with applicable laws.

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Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Thereafter, it will be securely deleted or anonymized. We implement appropriate physical and electronic security measures to protect your data against unauthorized access, loss, or misuse.

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You have the right to request access to or correction of your personal data held by us, and you may withdraw your consent to our use of your data for direct marketing at any time. To exercise your rights or for any data-related enquiries, please contact our Data Protection Officer at booking@innotravel.com.hk. Our website may use cookies to enhance your browsing experience. You may modify your browser settings to decline cookies, though doing so may affect certain features or services.

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This Privacy Policy may be updated from time to time. The most recent version will always be available on our website, and we encourage you to review it periodically.